Betbet com Privacy Policy — Your Data, Our Responsibility

Betbet com (referred to hereinafter as "we", "us", or "the Platform") takes the privacy of its members very seriously. This Privacy Policy explains what information is collected when you use the betbet com website, mobile app, or any of our services, and how that information is used.

By creating an account or using betbet com's services, you agree to this Privacy Policy. Please read it carefully before registering.

This policy should be read alongside betbet com's Terms & Conditions. Together, both documents form our complete agreement with you.

Betbet com collects only the information necessary to provide its services, ensure security, and meet legal obligations. The types of data collected are listed below:

Betbet com does not collect any additional information without your consent. The details requested during registration are mandatory — without them, account creation will not be possible.

Betbet com uses collected data solely for the purposes listed below. We never use your information for any unlawful or unethical purpose:

• Account Management: To ensure secure registration, login, and account protection.
• Payment Processing: To successfully process deposits and withdrawals.
• KYC Verification: To verify your identity and age, and to prevent fraud.
• Customer Support: To resolve your issues and provide support.
• Promotional Communications: To keep you informed about offers and bonuses, with your consent.
• Legal Obligation: To meet regulatory requirements and prevent money laundering.
• Service Improvement: To enhance user experience and develop new features.
• Security: To detect suspicious activity and keep the platform secure.

The betbet com website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience on the site.

Types of cookies used by betbet com:

• Essential Cookies: Required for login sessions and site security — the site cannot function without these.
• Performance Cookies: To analyze which sections of the site are used most.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand overall traffic patterns and usage behavior.

Most browsers allow you to disable cookies. However, doing so may cause some features of betbet com to not work properly. You can manage your cookie preferences through your browser settings.

Betbet com shares your data only in very limited circumstances and exclusively with trusted parties. Your data is never sold under any circumstances.

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, or your bank to process deposits and withdrawals.
• KYC Partner: Shared with identity verification providers strictly for verification purposes.
• Legal Authorities: In response to court orders, government directives, or legal investigations.
• Security Partners: For fraud detection and anti-money laundering services.
• Technology Partner: For server, cloud, and analytics services — always under NDA.

Betbet com uses industry-leading technical and organizational measures to protect your data. Our security framework includes the following:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• AES Encryption: Stored data is kept in an encrypted format.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: State-of-the-art technology for server protection.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Access Control: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are stored in a secure location.

In the event of a security breach, betbet com will promptly notify affected members and take all necessary steps.

Betbet com does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: A minimum of 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Contact: Up to 3 years after last contact.
• Cookie Information: From session to a maximum of 2 years, depending on the cookie type.

Data is securely deleted after the retention period expires. If legal or regulatory requirements necessitate longer retention, the member will be notified.

As a betbet com member, you have several rights over your own data. To exercise these rights, please contact support:

• Right to Access: You can view what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can restrict how your data is used in certain circumstances.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Portability: You can receive your data in a structured format.
• Right to Withdraw Consent: You can opt out of promotional communications at any time.

Betbet com strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

If a child or minor has created an account on betbet com, parents or guardians are urged to contact us immediately at support@betbetcom.net. We will close the account and delete all associated data without delay.

Age verification is an integral part of our KYC process. If a user is found to be underage, their account is suspended immediately.

Betbet com may update this privacy policy from time to time. When changes are made, the "Last Updated" date on this page will be revised accordingly.

• Minor updates will be applied by simply updating the page.
• For significant or material changes, you will be notified via email or a platform notification.
• Continued use of betbet com after any changes constitutes acceptance of the updated policy.
• If you do not agree with the updated policy, you have the option to close your account.

We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact betbet com through the following:

• Email: support@betbetcom.net
• Live Chat: Chat icon at the bottom right of the website
• Duration: 24/7, seven days a week

Data requests are typically responded to within 30 days of receipt. Complex requests may require an additional 60 days — in which case you will be notified in advance.